The role of top management in quality management according to BFC SEE standard
Business Friendly Certification South-East Europe (BFC SEE) is a unique program for improving the quality of services in municipalities in the region of South-East Europe, which is available to companies and potential investors. BFC SEE provides the top management of municipalities with a clear roadmap on how to create a favorable business environm...
By Đevad Šašić, Venan Hadžiselimović, Elvir Čizmić
Job standardization as a mediator of the using information technologies impact on employee efficiency
The content of work in all types of workplaces has been intensively changing in the last few decades, especially in the part of the way of doing work and increasing efficiency. The mentioned dynamic of changes is caused by alters in the technical system that is increasingly relying on information technology and automation systems, where today one p...
By Elvir Čizmić, Elvir Karajbić, Đevad Šašić