Innovation has become a necessity in order to overcome some challenging times in the rapid changing world. The world’s paradigm is shifting towards sustainable development and shared values. Even though numerous benefits of innovating the public sector (PS) have been recognised worldwide, the concept of public sector innovation (PSI) is still new for Bosnia and Herzegovina. The complex and stratified structure of the Federation of Bosnia and Herzegovina (FBiH) and its PS has been forever standing in the way of any larger progress. The purpose of this paper is to contribute to the development of PSI in FBiH as an opportunity to enhance the performance of public services, increase their efficiency, and decrease the costs. The research was completed by using a mixed-method approach in order to analyse the concept of innovation in the PS. The primary data was collected through semi-structured interviews with the management and a survey with close-ended questions which was completed by the employees of the public sector institutions in FBiH. The method of structural equation modelling was used in order to test the research hypotheses. A part of this paper is analysing the main PSI drivers and challenges. The results show that the main obstacles to PSI are the institutional system and the regulations in the FBiH. On the other side, the manager and employees are considered to be the largest drivers of public sector innovation in FBiH. The paper concludes with several recommendations on how to overcome the main barriers of public sector innovation in FBiH.
Abukhait RM, Bani-Melhem S, Zeffane R. Empowerment, Knowledge Sharing And Innovative Behaviours: Exploring Gender Differences. International Journal of Innovation Management. 2019;23(01):1–28.
2.
Ahuja V, Yang J, Shankar R. Study of ICT adoption for building project management in the Indian construction industry. Vol. 18, Automation in Construction. 2009. p. 415–23.
3.
Bailey SJ. Public sector economics: theory, policy and practice. 2002.
4.
Bertucci G. Innovations in the Public Sector Compendium of Best Practices: Winners of the United Nations Public Service Awards. 2005.
5.
Booyens I, Rogerson CM. Networking and learning for tourism innovation: evidence from the Western Cape. Tourism Geographies. 2017;19(3):340–61.
6.
Borins S. Encouraging innovation in the public sector. Journal of intellectual capital. 2001;2(3):310–9.
7.
Choi T, Chandler SM. Exploration, Exploitation, and Public Sector Innovation: An Organizational Learning Perspective for the Public Sector. Vol. 39, Human Service Organizations Management, Leadership & Governance. 2015. p. 139–51.
8.
Cinar E, Trott P, Simms C. A systematic review of barriers to public sector innovation process. Public Management Review. 2019;21(2):264–90.
9.
Coveney BCH. Assessing the organisational climate for creativity in a UK Public Library Service: a case study. Vol. 32, Library and Information Research. p. 38–56.
10.
Daglio M, D. G, Kitchen H. Building Organisational Capacity for Public Sector Innovation. 2014.
11.
Diamantopoulos A, Siguaw JA. Introducing LISREL: A guide for the uninitiated. 2000.
12.
Fernandez S, Moldogaziev T. Using employee empowerment to encourage innovative behavior in the public sector. Journal of Public Administration Research and Theory. 2012;23(1):155–87.
13.
Francesc P. Systemic Innovation in Vet. 2009.
14.
Edsall JT. Joseph F. Foster. Vol. 259, Nature. 1976. p. 433–433.
15.
Head G. Creating an Innovative Public Sector. 2013.
16.
Hurley RF, Hult GTM. Innovation, Market Orientation, and Organizational Learning: An Integration and Empirical Examination. Vol. 62, Journal of Marketing. 1998. p. 42–54.
17.
Jung DI, Chow C, Wu A. The role of transformational leadership in enhancing organizational innovation: Hypotheses and some preliminary findings. The leadership quarterly. 2003;14(4–5):525–44.
18.
Kasabov E. Unknown, surprising, and economically significant: The realities of electronic word of mouth in Chinese social networking sites. Vol. 69, Journal of Business Research. 2016. p. 642–52.
19.
Keping Y. Governance and Good Governance: A New Framework for Political Analysis. Fudan Journal of the Humanities and Social Sciences. 2018;11(1):1–8.
20.
Koch P, Hauknes J. On innovation in the public sector–today and beyond. 2005;
21.
Kurz V, Hüsig S, Dowling M. What drives different employee types of innovative behaviour? Development and test of an integrative model of employee driven innovation in German firms. International Journal of Entrepreneurship and Innovation Management. 2018;22(4–5):397–426.
22.
Lewis JM, Ricard LM, Klijn EH. How innovation drivers,networking and leadership shape public sector innovation capacity. International Review of Administrative Sciences. 2018;84(2):288–307.
23.
Mongey O. Innovation in the Irish public sector. 2013.
24.
Nusair N, Ababneh R, Kyung Bae Y. The impact of transformational leadership style on innovation as perceived by public employees in Jordan. International Journal of Commerce and Management. 2012;22(3):182–201.
25.
Organization for Economic Cooperation and Development. 2017.
26.
Schot J, Steinmueller WE, Singh M, Sarkar A. Three frames for innovation policy: R&D, systems of innovation and transformative change. Research Policy. 2018;47(9):1554-1567 10 1016 2018 08 01127.
27.
Sørensen E, Torfing J. Enhancing collaborative innovation in the public sector. Administration & Society. 2011;43(8):842–68.
28.
Taylor SP. Innovation in the public sector: dimensions, processes, barriers and developing a fostering framework. International Journal of Research Science & Management. 2018;5(1):28–37.
29.
Thornton G. Innovation in Government: Getting our mojo back. 2012.
30.
Wisdom JP, Chor KHB, Hoagwood KE, Horwitz SM. Innovation Adoption: A Review of Theories and Constructs. Vol. 41, Administration and Policy in Mental Health and Mental Health Services Research. 2014. p. 480–502.
31.
Zsidisin * GA, Melnyk SA, Ragatz GL. An institutional theory perspective of business continuity planning for purchasing and supply management. Vol. 43, International Journal of Production Research. 2005. p. 3401–20.
Citation
Copyright
This is an open access article distributed under the Creative Commons Attribution License which permits unrestricted use, distribution, and reproduction in any medium, provided the original work is properly cited.
The statements, opinions and data contained in the journal are solely those of the individual authors and contributors and not of the publisher and the editor(s). We stay neutral with regard to jurisdictional claims in published maps and institutional affiliations.
