It is undeniable that corporate social responsibility (CSR) occupies an important place in managerial practice, but also in academic circles. Due to the strengthening of competition between companies, and the constant need for companies to be sustainable in a market and innovative sense, it becomes clear that it is necessary to integrate social res...

By Dijana Husaković, Nermana Mahmić-Muhić, Ilma Dedić-Grabus

Key account management (KAM) in theory is described as a strategic approach distinguishable from account management or key account selling that should be used to endure long-term development and retention of strategic customers. This article presents the importance of key account management orientation in today's business and how it affects the non...

By Vasva Klopić, Amer Klopić, Adi Alić

Strategic management can be said to have evolved over time and will continue to evolve. In order for companies to be more successful in their operations, they need a methodological approach to developing a strategic plan. Strategy implementation is a complex process because it is a consequence of complex relationships. In accordance with the above,...

By Valentina Vinšalek-Stipić

In order to ensure that risky assets are covered by the bank's capital, the regulator has prescribed a minimum capital adequacy ratio (CAR). The prescribed CAR, which in the Federation of Bosnia and Herzegovina is 12%, represents the ability of banks to absorb losses caused by bad placements, expressed as the ratio of capital and risk assets of the...

By Elman Nadžaković, Senada Dupovac, Bedrija Hromić

Economic growth is one of the most important concepts in the world economy. Although some authors critically believe that the level and rates of economic growth do not necessarily reflect the actual standard of living, it still remains the main way to measure a country's well-being. Different views on the topic of economic growth, as well as the fa...

By Faruk Hadžić

Unconventional monetary measures utilization has proven to be of great importance in maintaining monetary and economic stability after the Great Recession. However, we aim to test this conclusion through the impact of the quantitative easing imple- mented by the European Central Bank. Observed through generated shocks in the balance sheet of the Eu...

By Filip Peovski, Gjorgji Gockov

The effects of coronavirus pandemics are omnipresent in the national economy of Bosnia and Herzegovina. Output and unemployment are probably the most impor- tant variables for measuring the negative effects of the pandemics from a macroe- conomic perspective. Different organizations, both national and international, have announced their autumn and ...

By Jasmin Halebic

Covid-19 has implications on the overall operation of Macedonian wineries and di- rectly affected the decline in domestic sales and export to international markets. The HORECA sector stopped working completely or partially in all countries. The crisis affected the partial or total cuts of marketing costs, by postponing or cancelling planned project...

By Snezana Ristevka-Jovanovska, Ana Dimovska

The focal point of the research in this paper is based on examining and evaluating the role and importance of performance of business excellence in the hotel indu- stry in the time of globalization and regionalization. The research conducted in this paper included the views of hotel managers related to each performance of busi- ness excellence in B...

By Samira Dedić, Amra Nuhanović, Jasenka Đulić

A country’s trade pattern reflects its supply (export) and demand (import) specializa- tion indicating national performance and competitiveness in the foreign as well as in the domestic market. By applying two different concepts of trade specialization (one based on traditional trade theories of comparative advantages and the other based on m...

By Snježana Brkić, Amira Velić